Privacy Policy and Terms & Conditions

Privacy Policy

Welcome to ProdImagex, a project by Thinkify AI. Protecting your privacy and safeguarding your personal information is a top priority. This Privacy Policy explains how we collect, use, and protect your data when you use our platform to enhance and optimize product images using AI.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, and other details for account registration and support.
  • Payment Information: Payment details handled securely by our payment partner, Paddle.
  • Uploaded Content: Product images and related configuration data.
  • Usage Data: Analytics data to improve platform performance.

2. How We Use Your Data

Your information is used to:

  • Provide AI-powered tools for image enhancement.
  • Process payments and manage subscriptions.
  • Improve platform performance and reliability.
  • Communicate updates and technical notices.

3. Content Retention and Deletion

Uploaded images are stored temporarily for processing. You can delete your uploaded and optimized content anytime using the deletion options available in your account dashboard.

4. Payment Processing

Payments are securely handled through Paddle. We do not store your payment details. Refer to Paddle’s Privacy Policy for more details.

5. Subscription and Cancellation

Cancel your subscription anytime through the Pricing Page or by contacting support via the Support Page. Access to subscription benefits remains active until the billing cycle ends. Refunds can be requested within 14 days of purchase.

6. Data Security

We implement industry-standard practices to protect your personal data. However, no system is completely secure, so we encourage caution when using our platform.

7. User Rights

You can access, update, or delete your data through your account settings or by contacting support via the Support Page.

8. Updates to This Privacy Policy

We may update this policy periodically. Significant changes will be communicated via email or a prominent notice on our website.

9. Contact Us

For questions about this Privacy Policy, contact us via the Support Page.

Terms & Conditions

By accessing or using the services of ProdImagex, you agree to be bound by the following Terms & Conditions.

1. Acceptance of Terms

By using our platform, you agree to comply with and be legally bound by these terms. If you do not agree, please discontinue use of our services immediately.

2. Use of Services

You are permitted to use our platform for lawful purposes only. You must not misuse or tamper with the platform or its features.

3. Payment Terms

Subscriptions and payments are handled by our payment partner, Paddle. Refunds are available within 14 days, as outlined in our refund policy.

4. Content Ownership

Any images or content uploaded to the platform remain your intellectual property. By uploading content, you grant us a temporary license to process and optimize it using our AI tools.

5. Governing Law

These terms are governed by the laws of Bangladesh. Any disputes will be resolved in accordance with these laws.

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